I have been buying car washing equipment for several years and encountered a small problem during use that I cannot solve on my own. What should I do at this time?
The equipment maintenance is normal, but the key issue lies in the repair method
Whether it is machinery equipment or electronic products, once put into use, aging or damage will generally occur with the increase of usage time, which is a normal natural law. For example, if an electric fan is used for a long time, the fan blades will accumulate a lot of dust, the rotational noise will increase, and the wind power will not be as strong as before; For example, if a mobile phone is used for a long time, the battery will become less durable, the response will become slower, and the earpiece effect will deteriorate... This is just the result of natural aging of the device, and the device has also realized its own value.
However, the reality is that equipment often experiences accidental damage during use. For example, machines and equipment such as automatic car washing machines may provide customers with pleasure when washing cars at high speeds and increasing revenue for stores, but they are not fundamentally different from other machines and equipment and can also cause damage and malfunction.
As a user, it is impossible to avoid equipment aging and damage, and we can only try our best to maintain and repair it to slow down the onset of aging and damage. As the saying goes, 'it takes three years to mend and mend', diligence, thrift, and frugality are traditional virtues of the Chinese nation. Most people will not give up using the device directly due to damage, and usually choose to repair it. A small number of people understand technology and are able to DIY, purchase parts, and repair them themselves; Note that it is a 'small group of people'. More people only know how to use it, and if the equipment is damaged, they cannot solve it on their own and can only seek repair services.
In fact, whether it is the former or the latter, there will be confusion when facing maintenance:
The former - whether the parts are purchased from the original or factory?
The latter - whether to choose original factory repair?
Once the equipment has exceeded its warranty period, this is a question that most people will consider. The confusion of the former is not a problem, because they understand technology and can distinguish. If most people do not carefully choose the repair method, it may lead to confusion and difficulty.
Taking an automatic car wash machine as an example, the number of components for a typical automatic car wash machine can reach several thousand, while for more complex and high-end equipment, the number of components can reach tens of thousands.
For people who do not have a deep understanding of car washing machines, it is difficult to find the cause and location of equipment damage on their own, and it is necessary to find professional maintenance personnel.
The advantages of third-party maintenance are obvious, but accompanied by concerns. Parts of the same model may have an official price tag of 500, while third parties only need 100. Such a large price difference is hard not to be tempted. But have you ever thought about what caused such a gap?
People who have gone to the computer city to repair their phones and computers have basically had this concern: Will they have their parts replaced?
The emerging industry of automatic car washing machines still has room for regulation in the market, but faces more problems:
1. Third party maintenance personnel lack understanding of major manufacturers and various models, and their maintenance skills are not professional. It's fortunate that the equipment can be used after being repaired, as fixing more problems is not worth the loss;
2. Poor service attitude. A good service attitude is built on the basis of providing sufficient fees;
3. Reputation. Some third-party repairs may make verbal promises, such as what to do if there are any problems in the future, but there is no white or black text, and no absolute guarantee;
4. The parts are second-hand or defective, which is also the main reason why third-party prices are cheaper (some parts suppliers only cooperate with the official, so where do third-party parts come from?);
5. Some unscrupulous merchants may secretly replace core components, which is difficult for people who are not familiar with car washing institutions to detect;